Plymouth Citycoach shuts down due to coronavirus pandemic

    The company fell victim to financial problems brought on by the current crisis

    Plymouth Citycoach will no longer operate and six staff members have lost their jobs.

    The company - owned and operated by Plymouth Citybus - was established in the 1980s, but has fallen victim to the financial repercussions of the COVID-19 pandemic.

    They had to suspend its programme of day trips and holidays in March for safety reasons and has already cancelled all holidays and trips up to and including this September.

    Staff have been working remotely to refund customers in full. The process of refunding all bookings is still underway and will take some weeks.

    Plymouth Citybus MD Richard Stevens commented:

    "We are devastated that we have had to make this decision and deeply regret the loss of the jobs of our colleagues, all loyal and long-serving staff, but we were faced with no other option due to the effects of the pandemic.

    "I would like to thank most sincerely our customers for their support for Plymouth Citycoach over many years and I do appreciate that they will feel the loss of holiday and breaks programme very keenly."

    Customer refunds with be dealt with by Plymouth Citybus staff, in date order of holiday and customers do not need to make contact with the company at this point. 

    Emergency e mail contact can be made via Customer.experience@plymouthbus.co.uk or on 01752 662271.

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